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Manufacturing Customer Service/ Sales Administrator
Roles and Responsibility:
- Communicating courteously with customers by telephone, email and face to face;
· Ensuring all customer transactions are compliant with set regulations.
· Ensuring that all major accounts work to agreed order to cash cycle.
· Following up overdue invoices by phone, email and within agreed time scales.
- Taking orders, following up on processing of customers’ orders, handling customers’ complaints and preparing customer’s invoice.
· Liaising with sales and accounts teams to resolve outstanding customer queries both internally and externally.
· Providing accurate advice on billing queries and providing ad hoc reports when required.
· Sending out customer statements from time to time.
- Diploma in Business related studies.
- 3+ years’ experience in Customer service/ Sales Administration in the manufacturing industry.
How To Apply