JOB PROFILE: CLIENT SERVICE EXECUTIVE

Our client is a first growing branding company in the region with demonstrated admiration and increased market share. To continue supporting their expansion, they are seeking to recruit a dynamic, resilient, self-motivated and performance oriented individual to strengthen their Clients service function.

Job location: Nairobi

Job Purpose:

The job holder will be responsible for managing and servicing existing Clients while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.

Key Result Areas

  • Grow and retain existing clients by presenting new solutions to them, develop strong relationships.
  • Plan prepares and presents persuasive approaches and pitches to potential clients
  • Create awareness of client’s products answering product queries on phone or email and offering advice to clients in order to close sales.
  • Come up with effective sales and marketing strategy and execute them to completion to generate revenue
  • Negotiate with clients on price, cost, delivery and specifications of products to be offered
  • Monitor product delivery quality and advice on best practices to ensure customer satisfaction.
  • Prepare and adequately share up to date work status reports with all relevant stakeholders both internally and externally on a regular basis.

Job Requirements

  • Degree in Sales and Marketing or any related business qualification
  • 3-4 years’ experience in a branding industry, banking, or media houses
  • Demonstrated ability to creatively provide solutions from scratch, launch and implementation of brands.
  • Passionate in customer management, service delivery and general marketing industry.
  • Strong commercial and marketing background.
  • Excellent negotiation and presentation skills.
  • Self-motivated and ability to work with minimal supervision.

How to Apply

Qualified and Interested applicants should send their detailed CV, indicating their current and expected salaries to talents@balteumconsultants.com not later than 5.pm 20th June, 2020. Only shortlisted candidates will be contacted.

“Our client embraces equal opportunity for all”


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